Practical solutions. Honest advice.
A backflow preventer helps keep water from flowing in the wrong direction into a drinking-water supply. Testing checks whether the assembly is working as intended. We help homeowners, HOAs and commercial property managers arrange testing and address repair or replacement needs.
Signs you need service
- A testing notice from your water utility
- An assembly that has failed a recent test
- Visible damage or leakage around the preventer
- A new installation or a change to the water system
Understanding your options
Testing evaluates the existing assembly. If it fails, the next step may be cleaning, a repair with compatible parts or replacement. The condition of the device and the requirements of the serving utility determine the appropriate approach.
What’s included
Have your utility notice, account information and assembly location ready. We coordinate access, test the device and discuss any problems found. Ask us about documentation and submission requirements for your specific utility.
Start with the notice from your water provider
A Naples mailing address does not by itself identify the utility responsible for your property. Use the provider name and instructions on your notice when arranging testing. Share the deadline, service address and any device information listed. If you manage several properties, keep their notices separate so the correct assembly and account can be matched. We can discuss your request using those details. Do not assume a testing interval or submission process applies to every water provider in Collier or Lee County.
Make the assembly accessible
Before the visit, explain where the device is located and how a technician can reach it. Mention locked gates, landscaping, restricted utility areas and any access contact. If there are several assemblies, share an existing device list or past test reports if available. Do not adjust valves or dismantle the equipment to prepare. A visible leak is useful information to report, but the appearance of the device does not replace a test. Ask whether a water interruption needs to be coordinated with occupants or the property manager.
Separate testing from corrective work
Testing determines the result for the assembly under the applicable procedure. If a problem is found, a repair or replacement is a separate decision that should be explained before additional work proceeds. Ask what the proposed correction includes, whether compatible parts are available and what follow-up testing is needed. For an association, identify who can authorize the work and how they can be reached. Keeping those decisions clear helps avoid delays between a failed test and the next step required by the utility.
Keep the paperwork with the property records
Ask who will submit the report, what information must accompany it and how you will receive a copy. Keep the test result with the notice and any repair documentation. A payment receipt by itself may not show the assembly identification or testing result your provider needs. If the utility sends another notice, check its details against your records and contact the provider rather than assuming the file has been closed. For a portfolio of properties, tracking reports by service address helps prevent confusion when account contacts change.
What affects the price?
The assembly type and size, accessibility, number of devices and need for repairs influence the cost. Testing and corrective work should be clearly distinguished in the scope.
Contact us to discuss your property and the issue you are experiencing. We will explain the next step and the information needed for an estimate.